Program Services Assistant
Job Description:
Responsibilities:
• Provides technical support services for public and staff programs.
• Uses a computer scheduling system to assist the public and staff in making reservations for theatre and meeting room use; explains theatre and meeting room policies and procedures to users.
• Operates and reconciles a cash register and credit card machine.
• Cleans and sets up theatre and meeting rooms as necessary, including moving furniture, equipment and other items, and replacing light bulbs; checks and sets lighting, theatrical and sound equipment, as needed, for programs.
• With proper training, performs preventive maintenance and minor repair of equipment; minor repair of audio and video materials; assists in the mounting and maintenance of exhibits.
• May participate in library-wide committees or projects.
Requirements:
• Any combination of education and experience equivalent to a high school diploma; Associate degree preferred; some experience in personal computers, audiovisual and theatrical equipment experience preferred.
• Must possess reliable transportation to work site(s).
• Knowledge of principles and processes for providing customer service including setting and meeting quality standards for services and evaluation of customer satisfaction; basic library operations preferred.
• Skill in use of computer software, especially Microsoft Office Suite.
• Ability to meet and work with the public in a congenial manner, following library and security policies, procedures and regulations; communicate and work well with other staff members; maintain records in a standard, orderly, systematic fashion; learn to use specialized theatrical equipment; learn preventive maintenance and minor repair of equipment including that of audio and video materials; organize daily and long-range projects, use time effectively, and work independently.
