IT PROGRAM SPECIALIST II
Job Description:
Job Description
The Office of the Commissioner of the Revenue is seeking qualified candidates for an IT Program Specialist within the Information Technology Division.
As a team member in a support role, the IT Program Specialist will perform a variety of IT-related tasks, to include: troubleshooting and solving IT issues; administering IT security measures; maintaining an inventory of IT assets; testing system updates; installing hardware and software; researching new technologies; administering computer systems; providing basic IT training to end users; assisting with technical planning; performing routine IT-related functions (such as report execution, website updates, data imports, etc.).
The successful candidate will have experience analyzing, troubleshooting, and resolving IT issues; working closely with colleagues and end users; identifying options for potential solutions; assessing proposed solutions for technical and business suitability; and providing IT support to non-technical staff in a professional office environment. This position will work closely with colleagues, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction across Loudoun County’s tax assessment and commercial mass appraisal (CAMA) systems.
Salary commensurate with experience.
Job Requirements
Requires high school diploma or equivalent and four (4) years of previous IT experience in Computer Science, Management Information Systems or related field (combination of education and experience is considered). Associate or Bachelor’s degree is preferred.
Requires the ability to communicate effectively in both oral and written forms (explain technical concepts in non-technical terms to individuals and groups); research and resolve inquiries; demonstrate initiative; work independently with minimum supervision; and develop and maintain system documentation.
Must be detail oriented and have a clear understanding of the entire software development life cycle. Previous experience with RBS, iasWorld , Oracle, or SQL in the financial, construction, or appraisal industries is preferred, as is a familiarity with Virginia local tax structure and mass appraisal systems.
Special Requirements
Must maintain a valid driver’s license in Virginia or regional state of residence. All applicants seeking employment with the Office of the Commissioner of the Revenue are expected to comply with tax obligations. Failure to do so may impede
