Emergency Communications Specialist I
The Winchester Police Department’s Emergency Communications Center and the City of Winchester invite you to come join our team! The City has an outstanding strategic plan that includes goals and objectives, a clear vision, and a culture of collaboration. We are currently recruiting for an Emergency Communications Specialist I.
Example of Duties
Receives requests for calls for Police, Fire and Rescue assistance, emergency and non-emergency, determines nature of the call, the location of the call and dispatches the appropriate personnel and equipment;
Provides pre-arrival instructions for Fire and Rescue medical calls;
Operates Computer Aided Dispatch (CAD) and other computer systems that entail the handling of confidential information;
Dispatches other City department personnel and equipment as requested for the City Public Works Department, Utilities Department, Social Services and Magistrates;
Monitors teletype traffic, sends teletype messages, and maintains the required logs;
Answers incoming non-emergency phone lines for transfer within the department;
Performs various data entry duties.
Any combination of education and experience equivalent to a High School diploma or General Education Degree (GED)
Attendance at a two week formal training school is required
Possession of a valid and appropriate driver’s license
Ability to be certified as a Virginia Criminal Information Network (VCIN) and National Criminal Information Center (NCIC) operator and Virginia Department of Criminal Justice Services (DCJS) Communications Specialist
Ability to obtain certification in CPR and Priority Dispatch Emergency Medical Dispatch (EMD) within two (2) years
Successful completion of position release tests and on the job training program within twelve (12) months
Must maintain 8 hours of yearly Continuing Education Hours specific to Communications
Some knowledge of the methods of operating the communication systems
Some knowledge of radio terminology system and teletype procedures
Some knowledge of the geography of the City and County and location of major landmarks
Ability to operate all communication consoles and computer terminals
Ability to communicate with coworkers and the public under stressful conditions
For more information and to apply, please visit the City of Winchester website at www.winchesterva.gov.