Business Manager – Human Services
Virginia Beach Department of Human Services is seeking a Business Manager that will supervise divisional leads in Business Administration Division; interview, coach, develop, evaluate and discipline staff; provide training opportunities, team building, and collaborative meeting time for all supervisors, managers, and direct reports in the division. Manage departmental financial functions, including accounts payable; fee for service billing and accounts receivable; payroll; grants, federal, state, local, and management data analysis and reporting; vendor contracting. Provide timely responses to City Finance requests for information. Coordinate on-site financial and programmatic audits. Ensure compliance with City internal controls, Generally Accepted Accounting Principles (GAAP), and Virginia Department of Behavioral Health and Developmental Services (DBHDS), Virginia Department of Social Services (VDSS), Children’s Services Act (CSA) and other related financial rules and regulations. Prepare department’s operating and multi-year fund budgets; submit timely responses to Office of Budget and Management (OBM); participate in budget presentations to City leadership; prepare City Council Agenda Items for mid-year budget issues and represent department at Agenda Setting meetings. Present operating and analytical financial reports to Executive Leadership Team (ELT) and make recommendations to establish long/short-range goals and objectives. Develop divisional strategic plan to support overall department mission and goals. Oversee vendor contract development, review all vendor contracts and renewals prior to execution, participate in RFP committees as required. Provide oversight of facilities and fleet management, call center, and client transportation services. Provide oversight of benefits fraud and handle escalated customer complaints when necessary. Act as CSA Fiscal Agent by directly supervising CSA Accountant, approving CSA pool and administration reimbursement requests, presenting financial budget v. actual reports to the Community Policy and Management Team (CPMT) and downloading Medicaid reports for analysis by CSA Accountant. Participate as member of ELT. Attend Department Leadership Meetings (DLM), portfolio retreats, and City Council meetings as required.
Requires Bachelor’s degree in business or public administration, finance, accounting or a related field and 6 yrs of related experience, 3 yrs of which are in a supervisory role.