Accounting Technician II
Under general direction, the purpose of this position is to interact with town citizens and town businesses to provide and process information in response to various concerns and requests for information. Performs a variety of customer service and billing duties relating to utility billing for water and sewer; and provides backup for the front counter positions. An employee in this position uses an Enterprise Resource Planning (ERP) software to process customer requests, convert data into formatted spreadsheets, prepare and maintain reports and records; while performing responsible accounting and clerical work. Position is responsible for acting as a town receptionist and providing information or referral to citizens when requested.
– High school diploma or GED required
– One to two years’ experience and/or training involving customer service; or an equivalent combination of education, training and experience
– MS Word and Excel experience required
– ERP system experience preferred